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Privacy Policy
Last updated: February 05, 2026
This Privacy Policy describes how we collect, use, disclose, and protect your Personal Data when you use our Service. It also explains your privacy rights and how the law protects you.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Data Controller and Contact Details
Akari Software Limited is the data controller of your Personal Data in respect of the Service.
Controller: Akari Software Limited
Address: Unit 11A, South Ring Business Park, Kinsale Road, Cork T12 W938, Ireland
Email for privacy queries: dpo@akarisoftware.com
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Akari Software, Unit 11A, South Ring Business Park Kinsale Road, Cork T12 W938, Ireland.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: Ireland
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Akari Software, accessible from https://www.akarisoftware.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may request Personal Data that can be used to contact or identify you, including:
- Email address
- First and last name
- Phone number
- Address (including Country, State, Province, ZIP/Postal code, City)
- Usage Data
Usage Data
Usage Data is collected automatically and may include:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on pages
- Device identifiers
- Diagnostic and technical information
When accessing the Service via a mobile device, we may collect additional device-specific information such as device ID, operating system, and mobile browser type.
We may also receive Usage Data automatically from your browser whenever you access the Service.
Tracking Technologies and Cookies
We use Cookies and similar technologies (beacons, tags, scripts) to store information and to improve and analyse the Service.
Cookie Consent
Non-essential cookies (e.g., analytics) are used only with your consent. You may give or withdraw consent at any time via our cookie banner or “cookie settings” link.
Types of Cookies We Use
Necessary / Essential Cookies
Type: Session
Purpose: Enable essential functionality, authenticate users, prevent fraud.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent
Purpose: Record whether you have accepted cookie use.
Functionality Cookies
Type: Persistent
Purpose: Remember preferences such as login details or language settings.
For more details, please see our Cookies Policy.
Legal Bases for Processing
We process your Personal Data under one or more of the following legal bases:
- Performance of a contract: To provide and manage your Account and deliver the Service.
- Legitimate interests: To improve our Service, prevent fraud, ensure security, perform analytics, and conduct business operations.
- Compliance with legal obligations: To meet tax, accounting, or regulatory requirements.
- Consent: For non-essential cookies, some marketing activities, and Third-Party Social Media Service integrations where required. You may withdraw consent at any time.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain the Service (Contract / Legitimate Interests)
- To manage your Account (Contract)
- For contract performance relating to products or services purchased (Contract)
- To contact you (Contract / Legitimate Interests / Consent)
- To provide marketing communications similar to services you have used unless you opt out (Legitimate Interests / Consent)
- To manage your requests (Legitimate Interests / Contract)
- For business transfers (Legitimate Interests)
- For analysis and service improvement (Legitimate Interests)
Sharing of Personal Data
We may share your data with:
- Service Providers assisting with service delivery or analytics
- Affiliates, under the same privacy obligations
- Business partners, offering services or promotions
- Other users, where you choose to interact publicly
- Third parties, with your consent
- Other entities, in connection with mergers, acquisitions, or restructuring
Retention of Your Personal Data
We retain Personal Data only as long as necessary for the purposes described in this Policy.
Typical retention periods include:
- Account data: As long as the account is active, and up to 3 years after closure
- Contract and billing data: Up to 7 years for tax and accounting compliance
- Marketing data: Until you opt out, plus a short administrative period
- Technical logs: Up to 12 months, unless required for security or legal purposes
Where no fixed retention period is possible, we apply criteria such as legal obligations, contractual requirements, and operational needs.
Transfer of Your Personal Data
Some service providers are located outside the European Economic Area (EEA). When transferring Personal Data outside the EEA, we ensure:
- an adequacy decision applies; or
- Standard Contractual Clauses (SCCs) and appropriate safeguards are in place.
You may request details of these safeguards by contacting us.
Disclosure of Your Personal Data
Business Transactions
Your Personal Data may be transferred in a merger, acquisition, or asset sale. You will be notified before this occurs.
Law Enforcement
We may disclose Personal Data when required by law.
Other Legal Requirements
We may disclose Personal Data to:
- comply with legal obligations
- protect the Company’s rights and property
- prevent wrongdoing
- protect users’ safety
- defend against legal claims
Your Data Protection Rights
Under the GDPR, you may have the following rights:
- Access your Personal Data
- Rectification of inaccurate or incomplete data
- Erasure of your data in certain circumstances
- Restriction of processing
- Data portability
- Objection to processing based on legitimate interests or for direct marketing
- Withdrawal of consent at any time
To exercise these rights, contact us via the details provided above. We may request identity verification.
You may also lodge a complaint with your local supervisory authority.
In Ireland, this is the Data Protection Commission (www.dataprotection.ie).
Automated Decision-Making
We do not use your Personal Data to make decisions based solely on automated processing (including profiling) that produce legal or similarly significant effects.
Children’s Privacy
This Website is intended for adults. We do not knowingly collect Personal Data from anyone under age 16 in Ireland (or the equivalent minimum age in other jurisdictions) where we rely on consent as the legal basis for processing.
If you believe a child has provided Personal Data via the Website, please contact us and we will take appropriate action.
Links to Other Websites
Our Service may link to third-party sites not operated by us. We do not control and are not responsible for their content or privacy practices. Please review the privacy policies of any third-party sites you visit.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of changes by posting the updated Policy on this page and updating the “Last updated” date. Significant changes may also be communicated via email or a notice on the Website.
We review this Privacy Policy at least annually.
Contact Us
For questions about this Privacy Policy or your Personal Data, you can contact us:
By email: dpo@akarisoftware.com